Do you understand your Customer’s Journey?

Happy couple wearing glasses smiling while looking at cell phone with in store promotions display phones in store

Customer “A” walks through your store doors walking the aisles skimming your product lines and promotions. How did he/she arrive? How can you convert the customer and encourage him/her to spend their hard-earned-dollars on your products or services? Most importantly, once the sale is secured, what can you do to ensure this customer recommends you […]

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How Telecoms can move forward during the COVID age

Cell phone retail display in store showing multiple screens and devices with smartcircle retail management

It’s 2019 and consumer A, who we’ll refer to as Ezra, needs to upgrade his cell phone. Ezra arrives at the local shopping center and it’s packed, but he’s determined to begin his search and get a new device. Venturing from cell phone kiosks to large cell phone provider shops, he picks up devices to […]

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